I. INFORMATION COLLECTION
A. Purpose of information collection:
- Answer your questions regarding product information and related issues.
- Introduce suitable products and services.
- Conduct customer surveys.
- Carry out product promotion activities, introduce promotional programs, and special offers.
- Confirm orders and deliver goods.
- Resolve issues and disputes arising from the use of the website.
B. Scope of personal information collection:
The personal information we collect from customers when customers send inquiries and orders to our company includes:
- Full name, Contact address, Contact phone number, Email.
- Status and related issues.
II. SCOPE OF INFORMATION USE
Your information is used so that we or other related parties can fulfill your requests.
We may contact you to conduct surveys including satisfaction surveys, customer needs surveys, market surveys, etc.
We collect information about your website access, including identifiable and non-identifiable information for analysis (for example: website access analytics data, etc.).
III. INFORMATION STORAGE PERIOD
We will store the personal information provided by customers on our management systems until the purpose of collection is completed or until customers request the deletion of the provided information.
IV. METHODS AND TOOLS FOR USERS TO ACCESS AND MODIFY THEIR PERSONAL DATA
If customers are not interested or do not wish to receive news and information from us, customers can change their information at any time.
V. INDIVIDUALS OR ORGANIZATIONS THAT MAY HAVE ACCESS TO THE INFORMATION
The collected information of members will be accessed by the management team.
Authorized government agencies when requested.
VI. ADDRESS OF THE ORGANIZATION COLLECTING AND MANAGING INFORMATION, INCLUDING CONTACT METHODS FOR USERS TO INQUIRE ABOUT THE COLLECTION AND PROCESSING OF THEIR PERSONAL INFORMATION
CÔNG TY TNHH NGÔ THANH THANH
Head office: 928 Nguyen Chi Thanh Street, Minh Phung Ward, Ho Chi Minh City
Phone: 0937 929 928
VII. COMMITMENT TO CUSTOMER PERSONAL INFORMATION SECURITY
We may change this privacy policy without prior notice. All changes will be publicly updated on the website.
We reserve the right to disclaim responsibility for any damages arising if your personal information is stolen, lost, damaged due to incidents, or in any other way.
All changes to our privacy policy comply with applicable laws and regulations.
